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Your Spark of Serenity, Just a Message Away

At Serene Spark, your satisfaction is our top priority. Have questions about our products, need recommendations, or want to share your candle-lit moments with us? We’re all ears!

Whether you’re a first-time buyer or a loyal customer, our team is here to ensure your experience is as delightful as our scents. Drop by, call, or write to us—we’ll light up your day with a prompt response.

Let’s keep the spark alive!

FAQs

Your Burning Questions, Answered!

Q1: What are your candles made of?

Our candles are crafted from natural soy wax, infused with high-quality essential oils, and feature lead-free cotton wicks. They’re eco-friendly, non-toxic, and safe for you and your home.

Q2: How long do your candles burn?

Each candle is designed to provide long-lasting enjoyment. On average:

  • Small candles burn for 20-25 hours.
  • Medium candles burn for 40-50 hours.
  • Large candles burn for 60-70 hours.

Q3: Are your candles vegan and cruelty-free?

Absolutely! All our products are 100% vegan and cruelty-free, ensuring that your serenity doesn’t come at the cost of our planet or its creatures.

Q4: Do you offer custom or personalized candles?

Yes, we do! Whether it’s a wedding, birthday, or corporate event, we can create custom candles tailored to your needs. Contact us to know more.

Q5: How do I care for my candle?

To ensure the best burn and longevity:

  1. Trim the wick to 1/4 inch before lighting.
  2. Allow the wax to melt across the surface for an even burn.
  3. Keep candles away from drafts and flammable objects.

Q6: Do you ship internationally?

Currently, we ship within India, but international shipping is coming soon! Stay tuned for updates.

Q7: How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email. Click the link to stay updated on your candle’s journey to your doorstep.